Our Policies

Terms of Use

Last Updated: March 1, 2026

Agreement to Terms

Welcome to MOOD Social & Dating! These Terms of Use ("Terms") govern your use of the MOOD Social & Dating mobile application and website (the "Service"), operated by Venchur Ave Inc. ("MOOD Social & Dating," "we," "us," or "our").

By creating an account or using MOOD Social & Dating, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Service.

1. Eligibility

To use MOOD Social & Dating, you must:

• Be at least 18 years old
• Be legally able to enter into a binding contract
• Not be prohibited from using the Service under applicable law
• Not have been previously banned from MOOD Social & Dating

By using MOOD Social & Dating, you represent that you meet all eligibility requirements.

2. Your Account

Creating an Account

You can create a MOOD Social & Dating account using your phone number, Apple ID, or Facebook login. You agree to provide accurate, current information and keep it updated.

Account Security

You're responsible for maintaining the security of your account credentials. Don't share your login information with anyone. If you believe someone has accessed your account without permission, contact us immediately at [email protected].

One Account Per Person

You may only have one MOOD Social & Dating account. Creating multiple accounts may result in all accounts being terminated.

3. Using MOOD Social & Dating

Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the MOOD Social & Dating app for personal, non-commercial purposes.

Your Responsibilities

You agree to:

• Treat other users with respect and courtesy
• Use MOOD Social & Dating only for lawful purposes
• Follow our Community Guidelines
• Not misrepresent your identity or intentions
• Not use MOOD Social & Dating for commercial purposes or solicitation
• Not harass, threaten, or harm other users

Prohibited Activities

You may NOT:

• Use MOOD Social & Dating for illegal activities, including but not limited to solicitation of prostitution or distribution of illegal drugs
• Upload content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Impersonate another person or misrepresent your affiliation
• Use automated systems (bots, scrapers) to access the Service
• Attempt to interfere with the Service's security or functionality
• Collect or store other users' personal information without their consent
• Use MOOD Social & Dating to send unsolicited commercial messages (spam)

4. Content

Your Content

You retain ownership of content you post on MOOD Social & Dating (photos, bio, messages). By posting content, you grant MOOD Social & Dating a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with the Service.

Content Standards

All content you post must comply with our Community Guidelines. We may remove content that violates these Terms or Guidelines without notice.

Reporting Content

If you see content that violates our Terms or Guidelines, please report it using the in-app reporting feature. We review all reports and take appropriate action.

5. Safety Disclaimer

IMPORTANT: MOOD Social & Dating does not conduct criminal background checks on users. We make no representations about the conduct, identity, intentions, or compatibility of any user.

You are solely responsible for your interactions with other users. Exercise caution when communicating with and meeting other users. Review our Safety Tips in the app before using the Service.

If you feel unsafe at any point, stop communication immediately and report the user. In case of emergency, contact local law enforcement.

6. Premium Subscriptions

Pricing

MOOD Social & Dating offers premium subscriptions with additional features:

• Diamond Pack: $24.99/month (all premium features)
• Customize Pack: $14.99/month (select 20 features)
• Single Feature: $0.99 for 7 days (any one feature)

Prices may change; we'll notify you of changes before your next billing cycle.

Billing

Subscriptions are billed through Apple App Store, Google Play Store, or our direct payment processor. Your subscription will automatically renew unless you cancel at least 24 hours before the renewal date.

Cancellation and Refunds

You can cancel your subscription anytime in your device's account settings. Cancellation takes effect at the end of the current billing period. We generally don't offer refunds for partial subscription periods, but you may be entitled to refunds under applicable law or app store policies.

7. Intellectual Property

The MOOD Social & Dating name, logo, and all related trademarks, service marks, and trade dress are owned by Venchur Ave Inc. The Service and its contents (excluding user content) are protected by copyright, trademark, and other laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

8. Termination

By You

You can stop using MOOD Social & Dating anytime and delete your account in Settings > Account > Delete Account.

By Us

We may suspend or terminate your account if you violate these Terms or our Community Guidelines. We may also terminate accounts that have been inactive for an extended period.

Termination decisions are at our sole discretion. You won't be entitled to refunds for any prepaid subscriptions upon termination for Terms violations.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DON'T GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

WE MAKE NO WARRANTY ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF ANY CONTENT ON THE SERVICE OR THE CONDUCT OF OTHER USERS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOOD Social & Dating AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU'VE PAID US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.

11. Dispute Resolution

Any disputes arising from these Terms or your use of MOOD Social & Dating shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, rather than in court.

You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions.

This arbitration agreement doesn't prevent you from filing complaints with government agencies or seeking injunctive relief in court.

12. Changes to Terms

We may update these Terms from time to time. If we make material changes, we'll notify you through the app or by email. Your continued use of MOOD Social & Dating after changes take effect means you accept the updated Terms.

13. General Provisions

• Governing Law: These Terms are governed by the laws of Louisiana, USA
• Entire Agreement: These Terms, along with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and MOOD Social & Dating
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in effect
• No Waiver: Our failure to enforce any right doesn't waive our ability to enforce it later
• Assignment: You may not assign your rights under these Terms. We may assign our rights freely

14. Contact Us

Questions about these Terms? Contact us:

Email: [email protected]

Mail: Venchur Ave Inc., 314 Jefferson St, Lafayette, LA 70506

Privacy Policy

Last Updated: March 1, 2026

Welcome

At MOOD Social & Dating ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application and website (collectively, the "Service").

By using MOOD Social & Dating, you agree to this Privacy Policy. If you don't agree, please don't use our Service.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, date of birth, gender, and photos you upload
• Profile Information: Your selected MOODs, bio, interests, and preferences
• Communications: Messages you send to other users and to our support team
• Payment Information: If you subscribe to premium features, payment details processed securely by our payment providers
• Survey Responses: Feedback you provide through surveys or reviews

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features you use, actions you take, time and duration of activities
• Location Data: General location based on IP address; precise location only with your permission
• Log Data: IP address, browser type, access times, pages viewed

Information from Third Parties

• Social Login: If you sign in with Facebook or Apple, we receive basic profile information they share
• Analytics Providers: Aggregated usage data from our analytics partners

2. How We Use Your Information

We use your information to:

• Provide the Service: Match you with other users, enable messaging, process offers
• Personalize Your Experience: Show you relevant matches based on your MOOD selection and preferences
• Improve Our Service: Analyze usage patterns, fix bugs, develop new features
• Communicate With You: Send service updates, respond to support requests, share relevant news
• Ensure Safety: Detect and prevent fraud, abuse, and violations of our Community Guidelines
• Process Payments: Complete transactions for premium subscriptions
• Comply With Law: Respond to legal requests and prevent harm

3. How We Share Your Information

With Other Users

Your profile information, photos, MOOD Social & Dating selections, and communications are visible to users you match with. Only users with the same MOOD Social & Dating can see your profile.

With Service Providers

We share information with companies that help us operate the Service:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors (Stripe, Apple Pay, Google Pay)
• Analytics providers (Google Analytics, Mixpanel)
• Customer support tools (Zendesk, Intercom)

These providers only access information necessary for their services and are bound by confidentiality agreements.

With Preferred Partners

We may share aggregate, anonymized data with our Preferred Partner businesses (local venues) to help them understand MOOD Social & Dating user demographics. We never share your personal information with partners without your explicit consent.

For Legal Reasons

We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect safety, prevent fraud, or enforce our Terms of Use.

Business Transfers

If MOOD Social & Dating is acquired or merged with another company, your information may be transferred as part of that transaction. We'll notify you of any such change.

4. Your Choices and Rights

Access and Update

You can access and update your profile information anytime in the app's Settings.

Delete Your Account

You can delete your account in Settings > Account > Delete Account. Your data will be permanently removed within 30 days, except where we're legally required to retain it.

Location Data

You can enable or disable location access in your device settings. Note that some features may not work without location data.

Push Notifications

You can manage push notification preferences in your device settings or in the MOOD Social & Dating app under Settings > Notifications.

Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any marketing email or adjusting your preferences in Settings.

California Residents

If you're a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect, request deletion, and opt out of data sales. We do not sell your personal information.

5. Data Security

We use industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS) and at rest
• Access Controls: Only authorized personnel can access personal data
• Regular Audits: We conduct security assessments and vulnerability testing
• Incident Response: We have procedures to respond to potential data breaches

No system is 100% secure. If you believe your account has been compromised, contact us immediately at [email protected].

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion:

• Profile data: Deleted within 30 days
• Messages: Deleted within 30 days (may remain visible to other participants until they delete)
• Payment records: Retained for 7 years for tax/legal purposes
• Safety records: Retained as needed to prevent abuse

7. Children's Privacy

MOOD Social & Dating is for users 18 and older. We do not knowingly collect information from anyone under 18. If we learn we've collected information from a minor, we'll delete it immediately. Contact us at [email protected] if you believe a minor is using MOOD Social & Dating.

8. International Users

MOOD Social & Dating is based in the United States. If you use our Service from outside the U.S., your information will be transferred to and processed in the U.S. By using MOOD Social & Dating, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you through the app or by email. Your continued use of MOOD Social & Dating after changes take effect means you accept the updated policy.

10. Contact Us

Questions about this Privacy Policy? Contact us:

Email: [email protected]

Mail: Venchur Ave Inc., 314 Jefferson St, Lafayette, LA 70506

Community Guidelines

Last Updated: March 1, 2026

Our Community Values

MOOD Social & Dating exists to help people make genuine connections. We're building a community where everyone can be themselves—whatever MOOD Social & Dating they're in.

These guidelines exist to keep MOOD Social & Dating safe, respectful, and honest. Violations may result in warnings, temporary suspensions, or permanent bans, depending on severity.

Be Yourself

✓ Do

• Use recent photos that clearly show your face
• Be honest about who you are and what you're looking for
• Choose the MOOD Social & Dating that genuinely reflects your current intentions

✗ Don't

• Use fake photos, celebrity photos, or heavily filtered images that misrepresent your appearance
• Lie about your age, identity, or relationship status
• Create fake profiles or impersonate others
• Use MOOD Social & Dating for catfishing

Respect Others

✓ Do

• Treat everyone with courtesy, even if you're not interested
• Accept "no" gracefully—not everyone will be a match
• Respect others' boundaries, both online and in person
• Use inclusive language

✗ Don't

• Harass, bully, or threaten other users
• Send unwanted sexual content or messages
• Continue contacting someone after they've asked you to stop
• Use slurs, hate speech, or discriminatory language
• Body-shame, kink-shame, or judge others for their MOOD Social & Dating selections

Keep It Legal

✓ Do

• Follow all applicable laws in your jurisdiction
• Report illegal activity to us and to authorities

✗ Don't

• Use MOOD Social & Dating to solicit prostitution or escort services
• Buy, sell, or distribute illegal drugs
• Share or request explicit images of minors (this is reported to authorities)
• Engage in human trafficking or exploitation
• Threaten violence or harm
• Stalk or engage in any behavior that constitutes harassment under law

Content Standards

Profile Photos Must

• Show your face clearly (no masks, sunglasses covering your entire face)
• Be appropriate for public viewing (no nudity, no explicit content)
• Be of you (not someone else, not a pet, not a meme)
• Not include children

Messages Must

• Be respectful, even when expressing disinterest
• Not contain unsolicited explicit content
• Not be threatening, harassing, or abusive
• Not be spam or commercial solicitation

MOOD Social & Dating-Specific Guidelines

Each MOOD Social & Dating has implied expectations. Respect them.

• If you're in "Long-Term Relationship," don't approach people seeking casual hookups
• If you're in "Just Friends," respect that it means platonic connections only
• If you're in "Discreet," respect others' privacy absolutely
• If you're in any MOOD Social & Dating, don't misrepresent your intentions

If your intentions change, change your MOOD. That's what it's for.

Safety

Before Meeting

• Chat enough to feel comfortable—there's no rush
• Video chat first if it helps you feel safer
• Tell a friend where you're going and who you're meeting
• Trust your instincts—if something feels off, don't go

When Meeting

• Meet in a public place for the first time
• Arrange your own transportation
• Don't leave drinks or belongings unattended
• Have an exit plan if you feel uncomfortable

If Something Goes Wrong

• Leave the situation if you feel unsafe
• Contact local emergency services if you're in danger
• Report the user in the app so we can take action
• Reach out to us at [email protected] if you need support

Reporting

See something that violates these guidelines? Report it.

How to Report

• Tap the three dots on any profile or in any conversation
• Select "Report"
• Choose the reason and provide details
• Our team reviews all reports within 24 hours

What Happens After

• We investigate every report
• We may contact you for more information
• We take action based on severity: warning, suspension, or permanent ban
• We don't share your identity with the reported user

Enforcement

Warnings

For minor first-time violations, we may issue a warning explaining the issue.

Temporary Suspensions

For repeat or moderate violations, we may temporarily suspend your account (24 hours to 30 days).

Permanent Bans

For serious violations, we permanently ban accounts. Serious violations include:

• Harassment or threats
• Hate speech or discrimination
• Illegal activity
• Sharing explicit content involving minors
• Creating multiple accounts after being banned

Permanent bans are final and apply to all future accounts.

Appeals

If you believe your suspension or ban was made in error, you can appeal by emailing [email protected] with:

• Your username
• The date of the action
• Why you believe it was incorrect

We'll review appeals and respond within 7 business days.

Questions?

If you have questions about these Community Guidelines, contact us at [email protected].

Thank you for helping keep MOOD Social & Dating a place where everyone can find their vibe.